Everything You Need to Know About Your Privacy at r77bd
Sharing your personal information when using an online service is a matter of trust. r77bd takes that trust seriously — not simply because the law requires it, but because building a genuinely trustworthy relationship with members is what privacy protection is really about.
Why KYC Is Required — and Why It's in Your Best Interest
A lot of members ask why they need to submit a photo of their National ID. Simply put — it's for your own protection. Imagine someone gets hold of your mobile number and tries to open an account or withdraw funds from yours. Without KYC, that's very hard to prevent. With KYC in place, only the person whose identity has been verified can make a withdrawal.
R77bd keeps the KYC process as straightforward as possible. Once verified, you won't need to go through it again. Submitted documents are stored on encrypted servers — even regular r77bd staff cannot access them, only designated members of the KYC team.
Mobile Banking Data Security
Since bKash, Nagad, and Rocket are widely used in Bangladesh, it's important to be aware of how they handle security. When making a payment at r77bd, you enter your PIN directly within the relevant app — r77bd never sees it. r77bd only receives a notification confirming that the payment was successful, not your PIN or OTP.
Important warning: No one from r77bd will ever call or message you asking for your bKash/Nagad PIN or OTP. If you receive any such contact, it is a scam — report it to r77bd's official Support immediately.
Data Use — Marketing vs. Service Improvement
R77bd uses your gaming activity to show you relevant offers — for example, if you play slots frequently, you may be shown slot bonus offers. This is part of improving the service. However, this information is never shared externally.
If you'd rather not receive promotional notifications or offers from r77bd, you have the option to turn them off. You can disable marketing notifications through your account settings or by contacting Support — this won't affect any other services.
Your Role in Protecting Your Privacy
R77bd does everything it can to keep your account secure on its end, but your own precautions matter just as much. Use a strong password — avoid using your date of birth or phone number. If you log in from someone else's device, always log out when you're done. Try to avoid accessing your account over public Wi-Fi whenever possible.
For any questions or concerns about privacy, please contact r77bd's Help Center Reach out directly. Ask in Bengali, get answers in Bengali — any time.